What Information We Collect
Personal and business information
We may collect information that you voluntarily submit through forms, quote requests, or direct communication. This can include your name, company name, email address, phone number, shipping country, and project-specific manufacturing requirements.
- Contact details such as name, email address, and phone number
- Company details such as company name, business role, and shipping destination
- Project data such as drawings, specifications, quantities, materials, tolerances, and expected lead times
- Any additional information you include when contacting our sales or engineering team
Website usage and technical data
We may also collect non-sensitive technical information automatically when you browse the site. This can include browser type, device type, referral source, visited pages, session behavior, and similar analytics data that helps us improve usability and site performance.
Cookies and similar technologies may be used to remember preferences, understand traffic patterns, and support essential site functions.
When We Collect Information
We collect information when you browse the website, submit a form, request a quotation, upload files, subscribe to updates, send us an email, or otherwise communicate with our team through the website.
Some analytics and cookie-based information may be collected automatically during your session, while project and contact information is generally collected only when you choose to provide it.
How We Use Your Information
We use collected information to operate the website, respond to inquiries, support quoting and manufacturing workflows, and improve the quality of our communication and services.
- To respond to quote requests, project questions, and support inquiries
- To evaluate manufacturability, pricing, timing, and production requirements
- To communicate project updates, clarifications, and commercial information
- To improve website performance, navigation, and user experience
- To understand how visitors use the site and which content performs best
- To maintain internal records connected to customer projects and service delivery
- To meet legal, contractual, accounting, and compliance obligations
How Information May Be Shared
ZigiTech does not sell your personal information. We may share information only when it is necessary to operate the website, support service delivery, or comply with legal obligations.
Service providers and operational partners
Information may be shared with trusted providers that help us host the website, manage analytics, support file transfer, process communication, or assist with operational workflows. These parties are expected to use the information only for the purposes we authorize.
Third-party links and platforms
The website may contain links to third-party websites or tools. Once you leave our website, their privacy practices apply instead of ours. We encourage you to review their policies separately.
Required disclosures
We may disclose information if required to do so by law, regulation, court order, government request, or when reasonably necessary to protect our rights, our users, or the security of the website and related systems.
How Long We Retain Information
We retain information for as long as it is reasonably necessary to support communication, quoting, project execution, record keeping, fraud prevention, dispute resolution, and legal or accounting obligations.
Retention periods may vary depending on the type of information involved, whether a commercial relationship exists, and whether local regulations require us to keep certain records for a defined period.
How to Update or Control Your Information
If you want to update your contact information, correct an inaccuracy, or ask us to stop using certain information for communication purposes, please contact us directly through the website contact page.
You may also adjust cookie preferences through your browser settings. Please note that disabling some cookies may affect how parts of the website function.
Compliance and Marketing Communications
When we send optional marketing or informational messages, we aim to follow applicable anti-spam and electronic communication requirements. Where required, you can opt out of non-essential promotional messages by using the unsubscribe method included in the message or by contacting us directly.
- We do not use misleading subjects or deceptive routing information
- We identify promotional communication in a commercially reasonable way
- We honor unsubscribe requests within a reasonable processing period
Age Restrictions
This website is intended for business, engineering, procurement, and manufacturing use. It is not directed to children, and we do not knowingly collect personal information from children.
How to Contact Us
If you have questions about this Privacy Policy or want to request an update related to your information, please contact ZigiTech through the Contact Us page or use the website domain at www.zigi-tech.com for the latest contact pathway.
We may update this Privacy Policy from time to time. When material changes are made, the updated version will be published on this page together with a revised effective date.
